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How we work

Get your Quote & Schedule your Cleaning

We made it fast, easy, and convenient for you with our automatic online booking form. You can see the prices by selecting the services you would like and the number of beds/baths in your home. 

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Always feel free to reach out to us via phone or email in case you don't see the services you want on the booking form, or if you have any questions. 

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PLUS! You can schedule your cleaning WITHOUT having to write or call in. 

Book conveniently online
confirmation email and updates

Confirmation emails & reminders

After you book your appointment, you will receive a series of emails confirming your email and informing you that you successfully reserved a date and time.

 

You will be prompted to create your own account to apply your recurring discount, preferred payment method, and update any changes you wish to make to your appointment.

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We will also send you reminder emails and text messages a couple days before your cleaning. 

Cleaning Day!

Our professionals will be at your doorstep on the dot together with all the required equipment needed to make sure your space is spotless. 

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The cleaning process is based on a before cleaning & after cleaning walk for the purposed of our cleaners seeing what they need to focus on before they start, and to see if you are happy with the final result. 

cleaning day
Hands on Deck

After your Clean

​After your cleaning, you will receive an automated email to rate your service & cleaner.

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If you didn’t already tip your cleaner and would like to still add a tip, please let us know and we’ll add the amount to your card we have on file.

  • Do I need to be home during the cleaning session?
    No, our cleaners will handle everything. You are free to focus on better things.
  • Can I request specific areas to be focused on during the cleaning?
    Absolutely, our cleaning services are customizable. You can specify the areas you want us to focus on, and our team will prioritize those during the cleaning process.
  • Do you bring your own cleaning supplies and equipment?
    Yes, we bring our own cleaning supplies and equipment to ensure consistent quality and hygiene in our services.
  • What is your cancellation policy?
    Because we reserve a time especially for you, please make any schedule changes by 5pm the day before service to avoid incurring a 20% cancellation fee.
  • Is Tidyfy insured?
    Yes! We are insured by Hiscox and our policy covers both residential and commercial properties.

FAQ

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